Early finishing of a prescheduled call
Thread poster: Srini Venkataraman
Srini Venkataraman
Srini Venkataraman
United States
Local time: 20:39
Member (2012)
Tamil to English
+ ...
Sep 21, 2020

I had a prescheduled interpreting call this early morning (before sunrise), from a clinic.

The call was for 2.5 hours, so I blocked my calendar accordingly.

The call got finished by the clinic in 50 mts or so. Now the agency in Minnesota is saying the call may end early or may take more time than planned.
So I will be paid for actual time only.

In such cases, how do you handle the payment aspects?

The point is suppose if a client is abun
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I had a prescheduled interpreting call this early morning (before sunrise), from a clinic.

The call was for 2.5 hours, so I blocked my calendar accordingly.

The call got finished by the clinic in 50 mts or so. Now the agency in Minnesota is saying the call may end early or may take more time than planned.
So I will be paid for actual time only.

In such cases, how do you handle the payment aspects?

The point is suppose if a client is abundantly ignorant and books for 4 hours, but finishes in 30 minutes, what payment precautions need to be taken ?
Thanks
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Angelica Christin
Angelica Christin  Identity Verified
France
Local time: 03:39
Member (2008)
English to Swahili
+ ...
As Per Booking Sep 21, 2020

You were booked for 2.5 hours, you should be paid for that! I doubt you could have informed the client after 50 minutes that that was all the time you could stay on the line.

Liviu-Lee Roth
Luz Montealegre
 
Srini Venkataraman
Srini Venkataraman
United States
Local time: 20:39
Member (2012)
Tamil to English
+ ...
TOPIC STARTER
Invoice sent Sep 22, 2020

Sent the invoice for the 2.5 hours, was accepted by agency, hopefully will get the full payment.Thanks

 


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Early finishing of a prescheduled call







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