Fresh Freelancer Series 01: How does a Language Service Provider Agency (LSPA) Work ?

Formats: Webinar presentations
Topics: Expand your business and advance in your career
Grow your translation business
Getting established in the translation industry

Course summary
Start time:Aug 12, 2011 16:00 GMT     Add to calendar

Duration: 60 minutes.

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Summary:Do you want to know how Agencies work so that you can target, communicate and make the most beneficial engagement with them ? Do you want to learn the tell-tale signs to distinguish different types of Agencies ? The types are mainly : premium, post-office variety, fly-by and scam artists. Do you want to learn and apply a checklist in your marketing and engagement to distinguish a premium client and a deadbeat (or risky) client ?
For a start-up or fresh freelancer, understanding the inner workings of an agency amounts to tremendous return on investment. Here investment implies time, effort, money and engagement. You will learn from someone who started essentially as a freelancer translator / writer a decade back and has been running an agency for last six years.
Target audience
1. Start Up Freelancers
2. Freelancers thinking to start an Agency in near or short term
3. Outsourcers sending work to Agencies
Learning objectives
1. Fresh or start-up Translators would learn something which would help them in navigating the world of Agencies
2. Evaluating the gain / risk from a client engagement
3. The Art of Communication to find out the type of Agency - opportunities and threat
4. Introducing a common-sense oriented, experiential SWOT analysis
5. Aspirant Agency Owners may learn the core rewards and challenges of running an Agency
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The Course is divided into 2 parts. First part would provide perspective and take up the basic questions. Second part would be providing answers and actionable tips.

Questions :

1. Should I target this Agency ?
2. What are the most effective ways to communicate with them ?
3. What to do when I do not get a response ?
4. What to do when I get a response ?
5. I dont understand what they are saying....
6. I am not sure whether they would eventually pay...
7. Should I ask some more probing questions but (I may lose the business)...
8. They have no rate policy it appears - what to quote...
Registration and access information (Click to expand)
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Click on the buy button on the right to purchase your seat

Participation fee includes:

• access to webinar session.
• unlimited access to the webinar recording.
• powerpoint slides to remind participants of the key points and lessons learned.
• certificates of attendance.

If I register will I be charged automatically?

No. Registering for the course means that you expressed interest in the training only. training session vacancies are limited, and minimum attendee confirmation is required in order for training sessions to be conducted, so be sure to book your seat as soon as possible.

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To purchase your seat at this session please click on the "buy" button. Available slots are limited and will be assigned to registered and paid participants as soon as payment is reported. Early payment is advised in order to secure participation. Allow some time for payment processing if you are paying by wire transfer.

After your payment is received, your status will be changed to “registered and paid” and your spot for the session will be secured. An invoice and receipt of payment will be sent to you for your records.

How do I access the online platform?

72 hours before the webinar takes place, you will receive an invitation to join the session. Please, click the registration link or button provided in the invitation email and complete the registration form.
Virtual platform system requirements (Click to expand)
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For webinars:
Virtual platform system requirements

For PC-based Users:

• Required: Windows® 7, Vista, XP, 2003 Server or 2000 (Linux is not supported)
• Required: Internet Explorer® 6.0 or newer, or Mozilla® Firefox® 3.0 or newer (JavaScript™ and Java™ enabled) . If needed, download Java here.
• Internet Connection Required: Cable modem, DSL, or better recommended
• Recommended: Minimum of Pentium® class 1GHz CPU with 512 MB of RAM (2 GB of RAM for Windows Vista)

For Mac®-based Users:

• Required: Mac OS® X 10.4 (Tiger®), OS X 10.5 (Leopard®), OS X 10.6 (Snow Leopard®)
• Required: Safari™ 3.0 or newer, Firefox® 2.0 or newer; (JavaScript™ and Java™ enabled)
• Internet Connection Required: Cable modem, DSL or better recommended
• Required: PowerPC G4/G5 or Intel processor, 512 MB of RAM or better

To Use VoIP (microphone and speakers or headset):

• Required: Fast Internet connection (384 kbps or more recommended)
• Required: speakers or headset (USB headset recommended)
• NOT required: Microphone - attendees can communicate with the trainer through incorporated chat.


• For the visual section of the training course, we recommend that you have a 64kbps link. This means using an ISDN line or Broadband. Wireless connection is NOT recommended.
• For the audio section of the training course, we recommend that you have a headset or speakers.
• We recommend that you log in 30 minutes in advance of the start time to prepare for the training course.

Courses will be open half an hour before the start time. Please login before the start time to ensure that everything on your system is working correctly.
Created by
 Pritam Bhattacharyya    View feedback | View all courses
Bio: Pritam Bhattacharyya is essentially a Bengali/Sylheti/Assamese linguist with 11 years of experience. He is the Founder and Chief Wordsmith of an agency called Wordsmith Communication. which apart from language services in pan-Indic languages provides Creative Content and Print on Demand Services. He is editor of - a bilingual (English / Bengali) cultural monthly ezine on Greater Bengal. He had worked as a Telecom Engineer and later as a IP Network Manager in various cross-cultural Telecom teams worldwide. He holds his Bachelor's Degree in Electronics and Telecommunication Engineering and Masters in Communication Management from Strathclyde Business School, Glasgow. Pritam lives and works in Calcutta, India his city by adoption. His b-log on translation and online business can be seen here at
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