Poll: How many clients have you had to "fire"? מפרסם התגובה: ProZ.com Staff
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This forum topic is for the discussion of the poll question "How many clients have you had to "fire"?".
View the poll results »
| | | | Thayenga 
גרמניה
Local time: 02:51
חבר (2009)
מאנגלית לגרמנית
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| | I am not sure | Oct 28, 2017 |
between 3 and 8 
| | | | EvaVer (X)
Local time: 02:51
מצ׳כית לצרפתית
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| Had to? 1-5 as far as I remember | Oct 28, 2017 |
But did more than that. Now I weeded out the worst bozos and more are earmarked for getting the push - not only for financial reasons, but also for technical and administrative hassle.
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P.S. All for the same reason: bad or (very) slow payers, one still pending...
[Edited at 2017-10-28 10:51 GMT]
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A few clients I never want to see again, ever. Reasons? Either bad payers or lousy communication/ administration, sometimes both. All the bad payers have lousy comm/admin, although there are a few lousy comm/admin companies who are not bad payers.
(For me, a "bad payer" is someone who cannot pay, who will not pay, or is just so badly organised they take way too long to pay. The last one is probably linked to one of the first two.)
[Edited at 2017-10-28 18:11 GMT]
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Only business reasons, nothing personal!
- Quite a few semi-long-standing agencies who said enough with my rate increases over the years or who wouldn't withdraw their changes (payment terms, discount grids, CAT tools, workflows, etc.)
- One where my 3 first invoices were paid late (they were warned)
- One where I wouldn't sign paperwork, wouldn't accept their discount grid, wouldn't accept their CAT tool and wouldn't accept their payment terms after passing a paid test ... See more Only business reasons, nothing personal!
- Quite a few semi-long-standing agencies who said enough with my rate increases over the years or who wouldn't withdraw their changes (payment terms, discount grids, CAT tools, workflows, etc.)
- One where my 3 first invoices were paid late (they were warned)
- One where I wouldn't sign paperwork, wouldn't accept their discount grid, wouldn't accept their CAT tool and wouldn't accept their payment terms after passing a paid test - All of which was never mentioned before the test, of course
- One where I realised after (paid) "sample work" that my productivity was too poor for my own good
Since a provider/customer relationship must be mutually beneficial, I am sure agencies have also "fired" me from their books for various reasons.
Philippe ▲ Collapse
| | | | neilmac
ספרד
Local time: 02:51
מספרדית לאנגלית
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I can recall one or two. And one of them came back to me after a couple years. I upped my rate 25% for them.
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I just remember 2...
1) payer after a huge number of remainders
2) rates were too low
| | | | Ventnai
ספרד
Local time: 02:51
מגרמנית לאנגלית
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I really don't remember how many over the years, but it also depends what you mean by firing. I stopped working for many Spanish and a few German agencies due to their rates over the years, usually by simply rejecting projects. I remember firing one Catalan agency some years ago as they refused to pay me for a job that I had already more than half-completed as the client had cancelled the original order and had re-written the whole text. Even though I told the PM I wouldn't work with them anymor... See more I really don't remember how many over the years, but it also depends what you mean by firing. I stopped working for many Spanish and a few German agencies due to their rates over the years, usually by simply rejecting projects. I remember firing one Catalan agency some years ago as they refused to pay me for a job that I had already more than half-completed as the client had cancelled the original order and had re-written the whole text. Even though I told the PM I wouldn't work with them anymore, she still wrote to me with the next assignment. ▲ Collapse
| | | | | Two for sure | Oct 28, 2017 |
Because they threatened to withold my payments unless I gave them a 5 in the Blueboard. I reported them, got my payments and never spoke to them again. They were banned from proz.com. I have a file in my email for "No no" clients. So if I get a request from a name or an email that rings a bell, I say no or ignore their emails.
I want to get rid of 2 other clients, because it's always a hassle to get paid on time. Since they are my 2 major clients, I have to find others to replace th... See more Because they threatened to withold my payments unless I gave them a 5 in the Blueboard. I reported them, got my payments and never spoke to them again. They were banned from proz.com. I have a file in my email for "No no" clients. So if I get a request from a name or an email that rings a bell, I say no or ignore their emails.
I want to get rid of 2 other clients, because it's always a hassle to get paid on time. Since they are my 2 major clients, I have to find others to replace them before I can ditch them and give them a bad grade in the Blue Board. Message me in private for their names ▲ Collapse
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Over the years there have been about a handful, and I "fired" them for some of the same reasons as everyone else. Usually it's being disorganized and unprofessional.
One was a client I worked with only occasionally....bad payer and disorganized. One thing that drives me nuts is bad, unclear instructions and inability to answer questions. I had a decent client who gave me good projects but they had just hired a project manager who was really not up to the job, and I had to sen... See more Over the years there have been about a handful, and I "fired" them for some of the same reasons as everyone else. Usually it's being disorganized and unprofessional.
One was a client I worked with only occasionally....bad payer and disorganized. One thing that drives me nuts is bad, unclear instructions and inability to answer questions. I had a decent client who gave me good projects but they had just hired a project manager who was really not up to the job, and I had to send numerous reminders to get paid.
I can put up with a bit slow, but six months is ridiculous. And if you're working with people remotely, in different time zones, you have to be organized. You get one shot to provide all the instructions and if you don't, it screws everything up! ▲ Collapse
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Mario Freitas
ברזיל
Local time: 21:51
חבר (2014)
מאנגלית לפורטוגזית
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| 1 -5 but countless potential clients | Oct 29, 2017 |
I only consider them "clients" once I have actually done at least one job for them. In that case, 1-5 is reasonable, as it's pretty uncommon.
Considering potential clients, however, that would be countless, as it happens practically every day in the peanunts market.
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