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Measuring translation quality

Format:

Videos

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Topic:

Translation quality assurance

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Course summary

Availability:	This training is available on-demand Duration: 80 minutes After you purchase access click here to watch the video.
Language:	אנגלית
Summary:	Want to better manage client satisfaction? Dream of recruiting the best specialists? Measuring translation quality can aid your business.

Description

This training covers:
- Approaches to translation quality.
- What's the difference between assessing translation quality, assessing vendor competences, customer and end-user satisfaction, and observing workflow requirements.
- How to use structured specifications for quality assessment.
- How to select samples.
- In-workflow vs. post-delivery assessment: best practices.
- 1st-party, 2nd-party and 3rd-party assessment: best practices.
- TQI (translation quality index): pro's and con's.
- Use and limitations of existing translation quality metrics: SAE J2450, LISA QA Model 3.1, ATA Framework for Standard Error Marking.
- Vendor competence assessment: marking errors and giving feedback.
- How to motivate your project managers and vendors using translation quality as a KPI.

Target audience

Target audience:
- Owners and top managers of translation agencies.
- Project managers.
- Quality management specialists.
- Revisers and reviewers.

Learning objectives

Learning objectives:
After the training the audience will be able to:
- Set up a cost-effective translation quality assessment system.
- Set up a cost-effective competence assessment system.
- Improve their quality management practices.

Prerequisites

None

Requirements

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Registration and payment information

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Price: 15.00 USD

Click on the buy button on the right to purchase your seat Participation fee includes unlimited access to the recording. How do I purchase the video? To purchase your seat at this session please click on the "buy" button. After your payment is received, your status will be changed to “registered and paid” and an invoice and receipt of payment will be sent to you for your records. How do I access the video? Once the payment is processed you will be able to watch the video here.

Trainer

Allcorrect Group View feedback | View all courses

Bio: Demid Tishin is co-owner of All Correct Language Solutions LLC (www.allcorrect.ru), Russian delegate to ISO workgroup on translation and interpreting standards (TC37), co-founder of Translation Forum Russia (www.tconf.com), and management consultant. Since 2007 he has researched translation quality assessment, and in 2010 developed a vendor competence assessment system based on marking translation errors in samples. Demid is a frequent speaker at localization industry events in Russia and abroad, including ProZ.com conferences and LISA Forum Europe.

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Attendees (16)

Course limit: 500

	Valerie Zabriskie Registered and paid
	OctopusRO Registered and paid
	Lifeng Yang (X) Registered
	ael Registered and paid
	Letitia E. Lazar Registered
	Bruno Depascale Registered
	Gordana Petrovska Dojchinovska Registered and paid
	chiccorosso Registered and paid
	karine-trad Registered and paid
	AsiaTranslator Registered and paid
	Evgeni Kushch Registered and paid
	mrmhd Registered and paid
	DIMA IYASSOU Registered
	Eman Ibrahim Registered and paid
	greatlylia Registered and paid
	StanleyOneSky Registered and paid
	amytrans77 Registered and paid
	Andrey Levitin Registered and paid
	Viktoria Kitsun Registered and paid

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Measuring translation quality

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