DVX2 and windows 8.1 Thread poster: Martine FILIPTCHENKO
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Hello,
I've just installed windows 8.1 and found out afterwards that DVX2 is not compatible with it !
Tried reinstalling DVX2 of course, as well as put it in compatibility mode with windows 8 or even windows 7, but it did not help
Does anyone have any clue ?
Thanks!
Bye
Martine
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Selcuk Akyuz 
Türkiye
Local time: 00:36
English to Turkish
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| it should be compatible | Oct 18, 2013 |
Hi Martine,
AFAIK, Atril tests DVX2 on Windows 8.1 as well. Can you please provide details to Atril support.
Selcuk
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| dvx2 and windows 8.1 | Oct 19, 2013 |
I did send them a mail yesterday.
I tried reinstalling + opening it in compatibility mode.
The software opens, it just refuses to create any project or open existing ones.
I'll try again today.
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Graham Benne (X)
United Kingdom
Local time: 22:36
Malay to English
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| I have the same problem | Oct 19, 2013 |
I just got a new 64bit laptop, upgraded it to Windows 8.1 and then installed DVX2. I cannot open any projects or create a new one.
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| Please contact ATRIL support to obtain a patch | Oct 21, 2013 |
Thanks to feedback here and on the dejavu-l mailing list, we were able to reproduce and solve the issue over the weekend. We will be releasing a new build of DVX2 soon, but in the meantime you can write to [email protected] and we will send you a link to download a patch for build 633 which will resolve the issues with Windows 8.1.
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Sounds great, thanks !
I just sent an email.
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I sent 2 mails to the support team today but did not receive any answers. Do you know how I can get this patch ?
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| Just out of my experience | Oct 21, 2013 |
A2MS wrote:
I sent 2 mails to the support team today but did not receive any answers.
you need to be very patient when it comes to getting an answer from Atril. They don't seem to have the sensation that you use their software to work with. But sooner or later it will arrive.
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Selcuk Akyuz
Türkiye
Local time: 00:36
English to Turkish
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| Thanks Atril | Oct 21, 2013 |
Christel Zipfel wrote: you need to be very patient when it comes to getting an answer from Atril. They don't seem to have the sensation that you use their software to work with. But sooner or later it will arrive.
Atril provided a patch only in 2 days. Thanks!
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Just received the patch and it works, thank Atril!
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| Where to download patch | Jun 9, 2014 |
I'm also having the same problem with Windows 8.1. I tried to get an answer from DV Support with no reply. How can I obtain this patch? Any link you can provide? I would appreciate your help.
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| Don't be impatient | Jun 9, 2014 |
ozkariaz wrote:
I'm also having the same problem with Windows 8.1. I tried to get an answer from DV Support with no reply. How can I obtain this patch? Any link you can provide? I would appreciate your help.
As said before, maybe in the meantime you may want to play cricket, go to the beach, take a little holiday or whatever? Sorry for being sarcastic, but DV support works like that.
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QUOI
Chinese to English
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| Download the latest build: 8.0.641 | Jun 10, 2014 |
It's fixed.
ozkariaz wrote:
I'm also having the same problem with Windows 8.1. I tried to get an answer from DV Support with no reply. How can I obtain this patch? Any link you can provide? I would appreciate your help.
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